UserVoice, Inc. ("UserVoice", "we" or "us") collects (a) the e-mail addresses of those who communicate with us via e-mail, (b) aggregate
information concerning what pages consumers and/or users access or visit, and (c) information volunteered by the
consumer (such as survey information and/or site registrations). The information we
collect is used to improve the content of our Web pages and the quality of our service,
and is not shared with or sold to other organizations for commercial purposes, except to
provide products or services you've requested, when we have your permission, or under
the following circumstances:
It is necessary to share information in order to investigate, prevent, or take action
regarding illegal activities, suspected fraud, situations involving potential threats to
the physical safety of any person, violations of Terms of Service, or as otherwise required
We transfer information about you if UserVoice is acquired by or merged with
another company. In this event, UserVoice will notify you before information about
We provide such information to third parties who have entered into non-disclosure agreements with us.
Information Gathering and Usage
When you register for UserVoice we ask for information such as your email
address. Depending on the service, we may also ask for your name, company name or
affiliation, billing address and payment information.
UserVoice uses collected information for the following general purposes:
products and services provision, billing, identification and authentication, services
improvement, contact, and research.
A cookie is a small amount of data, which often includes an anonymous unique identifier,
which is sent to your browser from a web site's computers and stored on your computer's hard drive.
Cookies are required to use the UserVoice service.
You are required to log-in to your UserVoice account after a certain period of time has
elapsed to protect you against others inadvertently accessing your account.
UserVoice uses third party vendors and hosting partners to provide the necessary hardware,
software, networking, storage, and related technology required to run UserVoice.
Although UserVoice owns the code, databases, and all rights to the UserVoice
application, you retain all rights to your data.
UserVoice may disclose personally identifiable information under special circumstances,
such as to comply with subpoenas or when your actions violate the Terms of Service.
We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel may gain access to your personal information despite our efforts. You should note that in using the UserVoice service, your information will travel through third party infrastructures which are not under our control.
The UserVoice service is not intended for children under 13, and we do not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the UserVoice service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents' permission to use the service.
UserVoice may periodically update this policy. We will notify you about significant changes
in the way we treat personal information by sending a notice to the email address specified in
your UserVoice primary account holder account or by placing a prominent notice on our site or blog.
425 Bush St. Suite 600
San Francisco, CA 94108